Privacy Policy

1. Introduction

At VisualPvP, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our store or make purchases through our website.

By using our services, you consent to the collection and use of your personal information as described in this Privacy Policy.

2. Information We Collect

We collect various types of information to provide and improve our services:

• Personal Information: When you make a purchase or register an account, we may collect the following information:
  • Name
  • Email address
  • Billing address
  • Payment information (e.g., credit card details)
  • Minecraft username (for in-game purchases or ranks)
  • Other account-related information (e.g., username/password for store login)
• Non-Personal Information: We may also collect non-personal information automatically when you interact with our website, such as:
  • Browser type and version
  • Device information
  • Operating system
  • Usage data (e.g., pages visited, time spent on the site)

This data is primarily used for analytical purposes and to improve user experience.

3. How We Use Your Information

We use the information we collect in the following ways:

• To Process Orders: We use your payment and personal information to complete and manage your purchases (including processing payments and shipping orders if applicable).
• Account Management: To provide and manage your account, including logging in, managing your preferences, and delivering in-game purchases or ranks.
• Communication: To send you transactional emails (e.g., purchase confirmation, shipping details, account updates) and marketing communications (if you opt-in).
• Improve Our Services: To analyze user behavior and improve the overall functionality and performance of our website and services.
• Security: To ensure the security of our website and prevent fraud or unauthorized activity.

We do not sell, rent, or lease your personal data to third parties.

4. Payment Information

All payments made on our store are processed through secure third-party payment processors (e.g., PayPal, Stripe). Your payment information is encrypted and not stored on our servers. We only collect the necessary details to complete your purchase and ensure a smooth transaction process.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that allow us to remember your preferences and provide a more personalized service.

You can adjust your browser settings to disable cookies, but please note that this may affect your ability to use certain features of our website.

6. Data Security

We implement a variety of security measures to protect your personal information, including encryption, firewalls, and secure payment systems. However, no data transmission over the Internet is 100% secure, so we cannot guarantee the absolute security of your information.

7. Data Retention

We will retain your personal information for as long as your account is active or as needed to fulfill the purposes outlined in this Privacy Policy. If you wish to delete your account or request that we no longer use your data, please contact us at [[email protected]], and we will take appropriate action in accordance with applicable laws.

8. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following limited circumstances:

• Third-Party Service Providers: We may share information with trusted third-party providers who assist us in operating our store, processing payments, or providing customer support. These third parties are obligated to keep your information confidential and only use it for the specific purpose of providing services on our behalf.
• Legal Compliance: We may disclose your information if required by law or in response to a valid legal request (e.g., court order or government investigation).